Welcome to Chimney Chimp. Your privacy is important to us, and this Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you fill out a form, request a quote, or contact us, we may collect:

• Full name
• Phone number
• Email address
• Property address
• Service details or messages you provide

Non-Personal Information

We may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Referring website or search engine

This data helps us improve website performance and user experience.

How We Use Your Information

We use your information to:

• Respond to inquiries and service requests
• Schedule chimney services and inspections
• Provide estimates and customer support
• Improve our website and service offerings
• Communicate important updates or service-related information

We do not sell or rent your personal information to third parties.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance website functionality
• Analyze traffic and user behavior
• Improve marketing and performance

You can disable cookies through your browser settings at any time.

Information Sharing

We may share your information only when necessary:

• With trusted service providers who assist in operating our business
• To comply with legal obligations or protect our rights
• In cases of fraud prevention or security concerns

All third parties are required to keep your information confidential.

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. Chimney Chimp is not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

Your Privacy Rights

You have the right to:

• Request access to your personal information
• Ask for corrections or updates
• Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Chimney Chimp

Email: info@chimneychimp.com

Phone: (123) 123-0000