Terms & Conditions

Welcome to Chimney Chimp. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our website or booking any services.

Acceptance of Terms

By accessing this website or requesting services from Chimney Chimp, you agree to comply with and be legally bound by these Terms & Conditions. If you do not agree, please do not use our website or services.

Services

Chimney Chimp provides professional chimney-related services, including but not limited to:

  • Chimney Sweeping
  • Chimney Inspection
  • Chimney Repair
  • Chimney Cap Installation
  • Chimney Crown Repair
  • Chimney Liner Installation & Repair
  • Chimney Construction
  • Chimney Maintenance

All services are subject to availability and site conditions.

Estimates & Pricing

All quotes or estimates provided are based on the information available at the time.

Final pricing may change if additional work is required due to hidden damage, safety issues, or unforeseen conditions.

Any changes will be communicated and approved before proceeding.

Appointments & Cancellations

Appointments must be scheduled in advance.

We request at least 24 hours’ notice for cancellations or rescheduling.

Failure to provide adequate notice may result in a cancellation fee.

Customer Responsibilities

Customers agree to:

  • Provide accurate and complete information
  • Ensure safe and reasonable access to the chimney and property
  • Remove personal items near work areas when possible
  • Inform us of any known hazards or previous repairs

Chimney Chimp is not responsible for delays caused by unsafe or inaccessible conditions.

Safety & Work Conditions

Our technicians follow industry safety standards at all times.

Services may be refused or stopped if conditions are unsafe.

We are not responsible for pre-existing structural issues discovered during service.

Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to hack, disrupt, or misuse the website
  • Copy or reproduce website content without permission

All content on this website is the property of Chimney Chimp unless otherwise stated.

Intellectual Property

All text, images, logos, and content on this website are owned by Chimney Chimp and are protected by copyright and intellectual property laws. Unauthorized use is strictly prohibited.

Limitation of Liability

Chimney Chimp shall not be liable for indirect, incidental, or consequential damages.

Our liability is limited to the amount paid for the specific service provided.

We are not responsible for damage caused by existing defects, weather conditions, or misuse of the chimney system.

Warranties

Any workmanship warranty will be provided in writing, if applicable.

No warranty applies to damage caused by neglect, misuse, weather, or lack of maintenance.

Third-Party Links

Our website may contain links to third-party websites. Chimney Chimp is not responsible for the content, policies, or practices of those websites.

Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable local and national laws, without regard to conflict of law principles.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Chimney Chimp

Email: info@chimneychimp.com

Phone: (123) 123-0000